Grievance Redressal/ Escalation Matrix
| # | Details of designation | Contact Person Name | Address where the physical address location | Contact No. | Email-ID | Working hours when complainant can call |
|---|---|---|---|---|---|---|
| 1 | Customer Care | Mr. Hariom Rathor | Office No :109,Western Business Centre ,1 6 New Palasia,Indore,MP-452001 | +91 9630272795 | grievance@capitalinvesto.com | Mon-Fri 10 AM to 4 PM |
| 2 | Head of Customer Care | Mr. Hariom Rathor | Office No :109,Western Business Centre ,1 6 New Palasia,Indore,MP-452001 | +91 9630272795 | grievance@capitalinvesto.com | Mon-Fri 10 AM to 4 PM |
| 3 | Compliance Officer | Mr. Hariom Rathor | Office No :109,Western Business Centre ,1 6 New Palasia,Indore,MP-452001 | +91 9630272795 | grievance@capitalinvesto.com | Mon-Fri 10 AM to 4 PM |
| 4 | CEO | Mr. Hariom Rathor | Office No :109,Western Business Centre ,1 6 New Palasia,Indore,MP-452001 | +91 9630272795 | grievance@capitalinvesto.com | Mon-Fri 10 AM to 4 PM |
| 5 | Principal Officer | Mr. Hariom Rathor | Office No :109,Western Business Centre ,1 6 New Palasia,Indore,MP-452001 | +91 9630272795 | grievance@capitalinvesto.com | Mon-Fri 10 AM to 4 PM |